Privacy Policy
Privacy Policy
AWE Transfer places the highest priority on protecting the personal data of its users. We understand the importance of privacy and are committed to ensuring the proper level of protection for your personal information.
Users can browse the AWE Transfer website without providing personal data. However, to provide quality irregular passenger transportation services, we need your contact information to communicate with you, confirm orders, and organize the requested service. Your personal data is not shared with third parties and remains confidential.
1. General Provisions
1.1 This Privacy Policy establishes the procedures for collecting, storing, processing, using, and disclosing users' personal data. Personal data is obtained from users when ordering services via the website or by phone listed on the site.
1.2 Personal data is provided by the user voluntarily. Information required to provide the service is clearly indicated. Additional information is provided at the user's discretion.
1.3 Confidentiality of personal data is a mandatory condition for the company’s access to users' personal data, with the requirement not to disclose it without user consent or other legal grounds.
1.4 Use of the AWE Transfer website implies full acceptance of this Privacy Policy and the terms of personal data processing.
1.5 If the user disagrees with the terms of this Policy, they must cease using the AWE Transfer website.
1.6 This Policy applies exclusively to the AWE Transfer website. The company does not control or assume responsibility for third-party websites linked from our site.
1.7 The site administration does not verify the accuracy of personal data provided by the user.
1.8 The user acknowledges that careless handling of login credentials may lead to unauthorized third-party access to their account and personal data. AWE Transfer is not responsible for damages caused by such unauthorized access.
2. Personal Data
2.1 AWE Transfer collects the following personal data:
Full name
Contact phone number
Email address
Pickup and drop-off addresses for passengers
This information may be clarified during a phone conversation.
2.2 Additional information is provided at the user's discretion.
2.3 AWE Transfer does not collect users’ IP addresses.
3. Purpose of Collecting and Processing Personal Data
3.1 AWE Transfer collects and stores only the personal data necessary to provide irregular passenger transportation services.
3.2 Personal data is used for:
Contacting the user
Providing service notifications
Informing about alternative transportation options
Order confirmation
Processing user requests and inquiries
3.3 Personal data processing is carried out without time limitation by any lawful means in accordance with current Ukrainian legislation.
4. Conditions of Access to Personal Data
4.1 Users' personal data is not disclosed to third parties except as required by Ukrainian law.
4.2 Disclosure of personal data occurs only when ordering services from AWE Transfer.
4.3 In case of loss or disclosure of personal data, AWE Transfer immediately informs the user about the incident.
4.4 AWE Transfer takes necessary organizational and technical measures to protect users’ personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, distribution, and other unlawful actions by third parties.
5. Changes to Personal Information
5.1 Users have the right to change (update, supplement, or delete) their personal data at any time by contacting the company’s support service.
6. Changes to the Privacy Policy
6.1 AWE Transfer reserves the right to amend the Privacy Policy. In such cases, the updated version will be posted on the "Privacy Policy" page. We recommend periodically reviewing these terms to stay informed on how AWE Transfer protects users' personal data.
7. Contact Information
7.1 All suggestions and questions regarding this Privacy Policy can be sent to AWE Transfer user support:
Email: info@awe-transfer.com.ua
Phone: +380 73 333 47 47
Last updated: 13.06.2025